Fliksee Legal
Privacy Policy
This Privacy Policy explains what information Fliksee collects, how we use it, how we protect it, and what choices you have when using the website, creator tools, profiles, support, comments, purchases, and creative services.
1
Information we collect
Fliksee collects information needed to operate the website, provide services, process purchases, support accounts, display creator content, and improve the platform.
- Account information: name, username, email address, login details, profile details, and account status.
- Profile information: portrait/avatar, canvas/header image, bio, website link, social links, and public profile details you choose to provide.
- Creator content: uploaded videos, titles, descriptions, thumbnails, social preview images, credits, content type, genre, visibility choices, review/submission status, and related metadata.
- Community activity: comments, reports, messages or connection actions where available, follows or profile/content interactions where supported, and moderation history.
- Support and service information: ticket requests, project inquiries, contact form submissions, testimonial submissions, and related communication details.
- Technical information: IP address, browser type, device information, pages visited, timestamps, logs, cookies, and basic analytics data.
- Payment/subscription information: plan selections, transaction status, subscription status, and payment confirmation details from third-party processors. Fliksee does not store full credit-card numbers.
2
How we use your information
We use information to provide the services and features you request, keep the platform working, and protect the Fliksee community.
- Create, manage, and protect user accounts.
- Provide creator upload tools, video playback, public/private visibility controls, catalog review, credits, and creator dashboard features.
- Process subscriptions, project payments, service requests, and account access.
- Send account-related messages, welcome emails, support responses, policy notices, and important service updates.
- Review reports, enforce Terms, prevent abuse, investigate security issues, and moderate harmful or infringing activity.
- Improve site performance, layout, navigation, search, recommendations, and user experience.
- Showcase approved or permitted content, testimonials, portfolio work, and public creator/video information.
3
Public profiles, comments, videos, and shared content
Some Fliksee features are designed to be public or community-facing. Information you choose to publish may be visible to other users, visitors, search engines, social platforms, or third-party services.
- Public profile details may include your avatar, bio, website, social links, and creator-related information.
- Public videos may show titles, descriptions, thumbnails, view counts, credits, comments, genre/content labels, and creator names.
- Comments, reports, testimonials, and public interactions may be visible depending on the feature and moderation settings.
- Social sharing previews may include page titles, descriptions, and images connected to the shared page.
4
Third-party services we may use
Fliksee uses trusted third-party services to operate parts of the platform. These providers may process information according to their own policies and the services they provide to us.
- Payment processors such as Stripe and/or PayPal where available may process payments and subscription transactions.
- Video infrastructure such as Bunny may host, process, stream, thumbnail, or provide technical metadata for uploaded videos.
- Email/newsletter tools may send account messages, transactional emails, or marketing messages only when appropriate consent or account purpose applies.
- Support, comments, forms, testimonials, analytics, security, and hosting providers may help operate the site and services.
- AI and creative tools may be used when Fliksee provides creative services, generates media, edits content, or fulfills client projects.
We do not sell your personal data.
6
Data security and retention
We use reasonable safeguards to protect information from unauthorized access, loss, misuse, or disclosure. No website or internet transmission is completely risk-free, but we work to keep the platform secure and stable.
- We keep information as long as needed for accounts, services, legal compliance, security, payment records, moderation history, support, backups, or platform operation.
- Some records may be retained after deletion requests when required for fraud prevention, legal obligations, dispute resolution, safety, abuse prevention, or legitimate business records.
- Uploaded or public content may remain in backups for a limited time after removal from public display.
7
Your choices and privacy rights
You may have rights to access, correct, delete, restrict, export, or object to certain uses of your personal information depending on where you live and what law applies.
- You can update many profile details through your account/profile tools.
- You can contact Fliksee to request help with account data, content removal, support records, or privacy questions.
- You can unsubscribe from marketing emails where an unsubscribe option is provided.
- You can use browser settings to manage cookies and tracking preferences.
8
Policy updates
Fliksee may update this Privacy Policy as the platform, services, creator tools, support systems, payment options, community features, and legal requirements change. Updates will be posted on this page with a revised date.
